Real WoodLowest PricesFree SamplesFree Delivery Over 30m²

STRAIGHT TO YOUR DOOR

Delivery information.

Simple delivery for your wood flooring.

Delivery in 3–5 days

Our delivery lead time is 3–5 days, subject to availability and confirmation of your delivery date. If you need your flooring sooner or have a preferred date, please contact us before ordering.

Delivery area and charges

We offer delivery to the UK mainland only.

  • Flooring orders over 30m²: free delivery.
  • Flooring orders of 30m² or less: £60 including VAT.
  • Sample-only orders: free delivery.

Flooring delivery is charged once per order. Your applicable delivery charge is shown before payment.

Arranging your delivery

Once we receive your order, we will contact you by telephone or email to arrange a suitable delivery date. Please provide accurate contact details and include any preferred dates or special delivery requirements in your order notes.

Deliveries normally take place between 8am and 6pm. Please ensure someone is available to receive your flooring on the agreed date.

Access and unloading

Flooring is normally delivered on a pallet to the kerbside. The driver is not obliged to carry flooring inside your property or unload it by hand. Please arrange suitable help to move your flooring indoors.

Please tell us before ordering about narrow roads, restricted access, parking restrictions, steps, steep slopes, gravel or other uneven surfaces. Delivery vehicles can be large, and pallet trucks require suitable firm, level access.

If delivery cannot be completed because nobody is available or access restrictions have not been advised, an additional redelivery charge may apply. We will confirm the charge with you before arranging redelivery.

Checking your flooring

Please check the number of packs and their condition when your flooring arrives. Note any visible damage or missing items on the delivery paperwork and contact us as soon as possible, with photographs where available.

If you discover a problem after unpacking, please contact us before installation so we can help resolve it.

Before arranging installation

Please wait until your flooring has arrived and you have checked it before confirming your fitter’s start date. Delivery dates can occasionally change. Follow the flooring’s installation and acclimatisation guidance before fitting.

Need help with delivery?

Email sales@eceflooring.co.uk and we will be happy to help.

Who are we?

ECE Flooring specialises in quality engineered wood flooring, with a choice of classic plank and timeless herringbone styles.

Our aim is simple: to make beautiful wood floors available at highly competitive prices, delivered directly to your door. By keeping our overheads low and operating exclusively online, we can focus on offering great value every day.

We do not have a showroom to visit, but you can explore your options at home with free samples. Take your time to compare colours, finishes and textures in your own space before choosing the floor that feels right for you.

Behind the website is over 30 years of experience. If you need help choosing a floor or understanding the options, we are here to offer friendly, practical advice.

Real wood. Real character. Incredible value. Simply online.